Jisc case studies wiki Case studies / Working with Commercial Suppliers
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Working with Commercial Suppliers

JISC exists to give the post-compulsory education sector and advice and guidance that is entirely vendor neutral. As such, the emphasis of a lot of its work is in advising on and promoting the use of open standards as well as running the OSS Watch service to advise on the use of open source products. The reality of the IT market within the sector is however that (despite a history of in-house developments in universities), most institutions rely heavily on proprietary commercial products. In recognition of this, the Flexible Service Delivery (FSD) programme had a specific strand of activity that involved working with suppliers.


The following case studies helped to shape guidance on working with commercial suppliers which is available as part of the 'Improving Organisational Efficiency' infoKit.


Project name

Lead institution


Assessing the adoption of EA as a change agent Coventry University To demonstrate how EA techniques, when applied to a large scale Smartcard/access control project, can help to overcome the cultural barriers and maximise the business benefits. 
Assessment Management University of Oxford To define the requirements for a 'assessment management' service that could be plugged into any student system and provide the appropriate functionality.
Cumulus Roehampton University To demonstrate how a large ERP system, Unit4’s Curriculum Management product, can be disaggregated to allow modular functionality from that system to be offered and supported within the 'cloud'.
Exploiting Web Services (EWES) Roehampton University To put in place a web services approach to system integration, opening up the way to interoperability and services reuse in a loosely coupled software environment.
Postgraduate Research Administration Module(s) (PRAM) University of Nottingham To disaggregate Unit4’s Agresso Student Management product to provide a free-standing module(s) for the administration of postgraduate research students.